Last updated: February 12, 2026v1.0
wakesys uses the following sub-processors to provide our services. This list is maintained in accordance with our Data Processing Agreement.
These sub-processors are essential to providing the wakesys platform:
| Sub-processor | Purpose | Location |
|---|---|---|
| Vercel | Application hosting and serverless functions | USA (with EU data processing) |
| Amazon Web Services (AWS) | Cloud infrastructure | Frankfurt, Germany (EU) |
| Fly.io | Cloud infrastructure | Frankfurt, Germany (EU) |
| Supabase | Database hosting (PostgreSQL) | Frankfurt, Germany (EU) |
| Stripe | Payment processing | USA (with EU data processing) |
| PayPal | Payment processing | Luxembourg (EU) / USA |
| Adyen | Payment processing | Netherlands (EU) |
| Omise | Payment processing (Asia-Pacific) | Thailand / Singapore |
| SendGrid (Twilio) | Transactional email delivery | USA |
| Google (Gmail API) | Email delivery and threading | USA (with EU data processing) |
| Omnisend | Email marketing (Park integration) | USA / Lithuania (EU) |
| Hotjar | Session recordings and heatmaps (sampled, with PII masking) | Malta (EU) |
These partners receive hashed data for conversion measurement when bookings are completed. Personal identifiers are cryptographically hashed before sharing. Users can opt out by contacting info@wakesys.com.
| Partner | Purpose | Location |
|---|---|---|
| Meta (Facebook/Instagram) | Conversion measurement for advertising | USA / Ireland (EU) |
| Conversion measurement for advertising | USA / Ireland (EU) | |
| TikTok | Conversion measurement for advertising | USA / Ireland (EU) |
For sub-processors located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:
We may update this list from time to time as we add or change service providers. In accordance with our Data Processing Agreement:
If you have questions about our sub-processors or data processing practices, contact us at info@wakesys.com.