Waivers signed before they arrive

Waivers work on any device: a guest's own smartphone, a tablet at the front desk, or a dedicated kiosk. Most guests sign their waiver from home on their phone after booking. For walk-ins, wakesys supports on-site tablet signing too.

When a group booking is made, wakesys sends a shareable claim link. Each family member gets their own link, signs their own waiver, and the organizer never has to chase anyone. By the time the group arrives, all waivers are already done.

A parent signs for their own children, on their own phone, straight after the booking. wakesys asks the adult signing whether each child is their own. If they pick someone else's child, wakesys asks them to confirm and offers to send the link to that child's parent instead.

wakesys captures what an electronic signature generally needs: the signer's typed legal name, a drawn signature, the exact release text they were shown, a timestamp, IP address and device, and explicit consent to sign electronically instead of on paper. That consent covers the right to sign a paper copy instead, the right to request a paper copy later at no charge, and the right to withdraw consent at any time without penalty. A line recording who consented and on what date is printed on the signed PDF. Waiver law varies by country and by US state, so have a local attorney review your release text.

Waivers are kept on the guest's profile at that park and carry over to every later booking. In the POS, staff see the signature itself next to each guest, or an amber "No Waiver" warning. A guest without a waiver can't be checked in until they sign, which they can do on the counter tablet with their details already filled in.

Not by accident. When a guest assigns a ticket to a minor, wakesys asks whether it is their own child or not. Choosing "not my child" opens a full screen dialog that explains what legal guardianship means and warns that signing without it may invalidate the waiver and expose the signer personally. The invite link is offered instead, so the real parent can claim the ticket and sign from their own phone. If someone confirms anyway, the relationship is stored, and when the actual parent later registers the same child, wakesys requires them to sign a waiver that supersedes it.

Before signing, the guest confirms they have read the release of liability and consent to signing this document electronically. The supporting text explains that they may sign a paper copy instead, that they can request a paper copy of any record later at no charge and with no special hardware or software, that consent continues until they withdraw it in writing, and that there is no penalty for withdrawing. Who consented and on what date is written onto the signed PDF, so the consent travels with the document instead of living only in a database.

93%, measured across tens of thousands of checked-in tickets at live wakesys parks. A further 0.6% sign at the front desk, and the rest are guests with no waiver on file yet. Over the same tickets, 86% were assigned to a named guest before check-in, done by the booking host or the guest themselves rather than by staff. The figures cover tickets guests booked online plus bookings staff entered in advance, such as groups and birthday parties; same-day walk-up sales at the counter are excluded, because staff assign those at the counter by definition. No other platform in this category publishes an equivalent figure, so there is no like-for-like comparison to give.