The Problem
We've lived these frustrations
7 years running Charleston Aqua Park. We know exactly what doesn't work.
Endless iPad queues
Families waiting 20+ minutes just to sign
One parent, 8 waivers
Typing everyone's info by hand — half of it wrong
Kids melting down
They see the water but can't get in
Clunky kiosks
Software that feels like 2010
The Solution
Pre-arrival claiming
When someone books, they get a claim link. They share it with their group. Each person claims their ticket and signs their waiver — all before arriving.
- Booking owner gets shareable link
- Each person claims their own ticket
- Each adult signs their own waiver
- Everyone arrives ready to go
Birthday Parties
Share a link. Parents handle the rest.
Birthday party organizer books 8 tickets. Shares a link with 7 other parents. Each parent claims their kids, enters their own info, signs their own waivers.
You see real-time status. Green means ready. When everyone's done, the party shows up and walks straight in. No chaos. No waiting.
- No more chasing people for info
- No more wrong birthdays
- No more 20-minute waiver queues
On-Site Waivers
Sign right at the counter
Walk-in guests who didn't book online? Hand them the customer iPad. They sign. Your cash register updates automatically. No paper. No clipboards.
Cash Register
Customer iPad
Dedicated customer iPad for signing
Cash register updates in real-time
No back-and-forth with devices
Ready for check-in instantly