Sub-Processors
Last updated: February 12, 2026v1.0
wakesys uses the following sub-processors to provide our services. This list is maintained in accordance with our Data Processing Agreement.
Infrastructure & Service Providers
These sub-processors are essential to providing the wakesys platform:
| Sub-processor | Purpose | Location |
|---|---|---|
| Vercel | Application hosting and serverless functions | USA (with EU data processing) |
| Amazon Web Services (AWS) | Cloud infrastructure | Frankfurt, Germany (EU) |
| Fly.io | Cloud infrastructure | Frankfurt, Germany (EU) |
| Supabase | Database hosting (PostgreSQL) | Frankfurt, Germany (EU) |
| Stripe | Payment processing | USA (with EU data processing) |
| PayPal | Payment processing | Luxembourg (EU) / USA |
| Adyen | Payment processing | Netherlands (EU) |
| Omise | Payment processing (Asia-Pacific) | Thailand / Singapore |
| SendGrid (Twilio) | Transactional email delivery | USA |
| Google (Gmail API) | Email delivery and threading | USA (with EU data processing) |
| Omnisend | Email marketing (Park integration) | USA / Lithuania (EU) |
| Hotjar | Session recordings and heatmaps (sampled, with PII masking) | Malta (EU) |
Advertising Measurement Partners
These partners receive hashed data for conversion measurement when bookings are completed. Personal identifiers are cryptographically hashed before sharing. Users can opt out by contacting info@wakesys.com.
| Partner | Purpose | Location |
|---|---|---|
| Meta (Facebook/Instagram) | Conversion measurement for advertising | USA / Ireland (EU) |
| Conversion measurement for advertising | USA / Ireland (EU) | |
| TikTok | Conversion measurement for advertising | USA / Ireland (EU) |
International Data Transfer Safeguards
For sub-processors located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:
- EU-US Data Privacy Framework: Where applicable, sub-processors are certified under the EU-US Data Privacy Framework
- Standard Contractual Clauses (SCCs): We use EU-approved SCCs for transfers to non-adequate countries
- UK International Data Transfer Agreement: For UK data, we use the UK IDTA or Addendum to EU SCCs
Changes to This List
We may update this list from time to time as we add or change service providers. In accordance with our Data Processing Agreement:
- We will update this page when sub-processors change
- Parks using wakesys will be notified of material changes via email
- Parks may object to new sub-processors as described in the DPA
Questions
If you have questions about our sub-processors or data processing practices, contact us at info@wakesys.com.